MGMT 591 Leadership and Organizational Behavior Complete Course
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Week 1
Week 1 DQ 1: Rules for High Performance Organizations (Graded)
This week our text discusses the definition of organizational behavior and in particular its applied focus and our lecture focus on high performance organizations (HPOs). Right at the intersection of those would be the “Ten Golden Rules of High Performance” listed below. What do you think should be added to the list? Is there anything on the list that you disagree with? Please support your opinion with evidence from our readings and also from your own work and life experience. Please also remember to respond to your classmates’ posts to stimulate further discussion.
Week 1 DQ 2 : Satisfied Workers (Graded)
Our second Graded discussion question this week comes primarily from Chapter 3 in the textbook. Assume you are new to your job and on the first day you have a conversation with your boss, who says, “Satisfied workers are productive workers.” Do you agree with her statement? Why? Why not? Please support your opinion with evidence from our readings. Please also remember to respond to your classmates’ posts to stimulate further discussion.
Week 2
Week 2 DQ 1 : Performance Mgmt, Diversity, & Motivation (Graded)
Please consult the course Webliography, listen to the WBUR radio article “Introspection After Allegation of Discrimination,” and read the summary. The discussion is rich in references to many of our current topics and touches on some that we will cover in more depth later. These include diversity, cultural influences on behavior, and managing across cultures, and specifically touch on performance management and motivation.
Week 2 DQ 2 : Room to Read – Motivational Theory (Graded)
Chapter 5 (p 110) “Ethics in OB” features an ethical scenario where an employee finds confidential papers on a photocopier. Of course, she reviews the papers and notes they are full of information on performance evaluations, pay and bonuses.
Week 2 Assignments:
MGMT 591 Assignment Life Style Inventory (LSI) 6 Pages Paper
MGMT 591 Project Proposal Part 1
Week 3
Week 3 DQ 1
What Constitutes a Team? (Graded)
Focusing on the material related to team building, compare and contrast this MGMT591 session with a team that you are familiar with. In what aspects does the class resemble a team? Are there parallels between the stages of team development and the progression of our class? What type of team formation is going on in this classroom? Does the notion of social loafing apply to our class in any respect?
Please be specific in your examples, and support your opinion with evidence from the text.
Week 3 DQ 2
A Lesson in Team Building (Graded)
“Help! I have just been assigned to head a new product design team at my company. The division manager has high expectations for the team and for myself, but I have been a technical design engineer for 4 years since graduating from college. I have never managed anyone, let alone led a team. The manager keeps talking about her confidence that I will be very good at creating lots of teamwork. Does anyone out there have any tips to help me master this challenge? Help!” You immediately start to formulate your recommendations. What are the three key things you will advise her to do, and why those three first?
Week 3 Assignments:
MGMT 591 Course Project; Brief Proposal of Research
MGMT 591 Case Study; The Forgotten Group Member
Week 4
Week 4 DQ 1 : Conflict and Negotiation (Graded)
Research on the Internet (and provide the reference) a recent situation where a fundamental conflict or disagreement occurred within a group setting. How was the conflict resolved (if at all)? What resolution methods were used in order to resolve the issue? Learning from the conflict resolution methods presented this week, what methods would you have implemented and used in this situation and why?
Week 4 DQ 2 : Organizational Communication (Graded)
It seems common in many of today’s workplaces that people don’t actually talk to one another frequently. We rely on e-mail or the even less rich communication channel of text messaging. The benefits of moving lots of information quickly around an organization and between individuals are real. However, people can too frequently hide behind their computers and send messages electronically that they might otherwise censor or rethink in face-to-face communication. What approaches would you recommend or implement as a new manager taking over an organization to improve communications without abandoning the use of e-mail?
Week 4 Assignments:
MGMT 591 Case Study Write-Up; Building a Coalition
MGMT 591 Project Outline Part 2
MGMT 591 Mid Term Questions & Answers
1. Question: Consider this story that appeared in the August 11, 1998 Wall Street Journal: Work Hard, Play Hard: Employers use fun to boost morale.
2. Question: TCO (C). An October 15, 2004 article by Scott Wyman in the South Florida Sun-Sentinel included the following information on salaries awarded in the county:
3. Question: Organizational Behavior is just common sense and has little relevance for managers today. Discuss
3. Question: Organizational Behavior is just common sense and has little relevance for managers today. Discuss
4. Question: TCO (E). In the May 18, 1998 issue of BusinessWeek, the story line read “Nice Guys Finish With MBAs.”
Week 5
Week 5 DQ 1 :Power and Influence (Graded)
From the Cairo Review of Foreign Affairs (read the Cairo Review), we read about Nelson Mandela’s use of power for the greater good. Using the text’s discussion of power and influence as a backdrop, analyze Mandela’s power from multiple perspectives, and assess how his use of power changed the perspective of a nation.
Week 5 DQ 2 :Leadership (Graded)
Read the following Harvard Business Review interview of Howard Schultz, CEO of Starbucks, regarding his leadership principles and vision regarding the turnaround strategy of Starbucks.
What leadership principles did Schultz display in applying his personal beliefs and values in transforming the organizational culture at Starbucks? What are Schultz’s views regarding the championing of innovative practices within an organization?
Week 6
Week 6 DQ 1 : Organizational Culture Inventory (Graded)
Using the OCI instrument online, and the cultural change background information on Conglomerate, Inc. provided in Doc Sharing, we will be identifying and prioritizing cultural attributes and also identifying areas for change. (Note: The Cultural Change Situation can be downloaded from Doc Sharing.)
• Review Profiles 1a (workforce results) and 1b (senior leadership team’s ideal state) closely.
o Identify and describe the cultural aspects that management cites as important and contrast them to the cultural attributes that employees report as being expected. How do employees believe they are expected to act to “fit in?”
o What are the most significant gaps between management and staff?
o What observations can you make on the differences between Conglomerate Inc.’s preferred culture and “ideal” culture presented by HSI?
• Once we’ve identified and discussed the gaps, I’ll cue everyone to move onto the review of the suggested change initiatives and onto observations around your own OCI results.
Week 6 DQ 2 :Resistance to Change (Graded)
When Jorge Maldonado became general manager of the local civic recreation center, he realized that many changes would be necessary to make the facility a true community resource. Having the benefit of a new bond issue, the center had the funds for new equipment and expanded programming. All he needed to do now was get the staff committed to the new initiatives. Unfortunately, his efforts have been met with considerable resistance to change. A typical staff comment is, “Why do we need all these extras? Everything is fine as it is.” How can Jorge deal with the employees’ resistance to change, to enable him to move the change process along?
Week 6 Assignments:
MGMT 591 Organizational Culture Inventory (OCI) Report
Week 7
Week 7 DQ 1 Thread :Organizational Design Preference (Graded)
Our text takes us through a thorough review of various organizational design structures; let’s investigate our own organizational design preferences.
Describe your current or most recent employer’s organizational design (mechanistic, organic, hybrid). Is the structure consistent with the company goals?
If you had the opportunity to redesign your current organization where you are employed, would you maintain its current structure or change it to another model? What would that model be and why?
Week 7 DQ 2
Empowering Teams: Fact Versus Fiction (Graded)
Over the last 3 weeks, we have focused very much on leadership, power, organizational culture, and organizational change. Our case study for the week is a great synthesis piece that addresses all of these topics through a detailed study of firm’s attempted move to team-based management.
The article is Diagnosing Whether an Organization Is Truly Ready to Empower Work Teams: A Case Study. By: Bergmann, Thomas J.; De Meuse, Kenneth P., Human Resource Planning, 1996, Vol. 19 Issue 1, p. 38–47.
As you read through the report, pay close attention to the discussion about Harley-Davidson and Shelby Die Casting, and their eventual conclusions about how to manage resistance to change. Also, keep in mind our OCI material from Week 6 and think about the process from a cultural change perspective. And of course, pay close attention to the lessons for top management presented at the end.
Week 7 Final Project:
MGMT 591 Course Project Employee Motivation and Training at Reliant Heart
MGMT 591 Final Project Part 3 Social Security Administration
MGMT 591Week 8 Final Exam
1. TCO A, B) Define organizational behavior and list the four emotional intelligence competencies that contribute to understanding ourselves and others within the organizational behavior environment.
- (TCO D) Referring to the team decision-making process, define consensus and unanimity and explain the difference between the two.
- (TCO E, F) Although conflict is usually considered a negative experience to be avoided, it actually has the potential to produce positive organizational outcomes. Please identify three ways in which conflict can be a positive influence.
- (TCO G) There are six sources of position power in organizational settings. Identify and define three of these sources.
- (TCO H, I, J) The senior executive team at AllGoodThings.com, after a strategy review session with the Board of Directors, has decided that it’s time to invest some time and capital in improving the corporate culture. The company has rebounded from a near calamity two years ago, and while it was a great scramble, the company survived and is in the strongest position ever. They knew that the culture had been strained by the episode and wanted sincerely to work to bring things back to “normal.” With the assistance of local HR offices, a case was made to the employee population that certain aspects of their current culture might have suffered over the past few years and that it was time to think about change. They announced that they would be undergoing an organizational culture review and that everyone’s opinion was valued. A whopping 79% of the employees participated in the survey that they administered. Senior management had worked with the consultants for a few months before the survey was given and had determined their “Ideal” scores. The survey confirmed their suspicions.
- 6. (TCO C) As a manager you are in a situation where a key employee seems to have lost his excitement about the job. The employee’s familiar positive tone and high energy approach to the job and the workplace seem to be on the wane. You really don’t know what is going on with this person. But, you can try to start to understand this employee by examining various motivation theories. Use elements from each of Maslow’s theory, Herzberg’s Two-Factor theory, and Equity theory and assemble your own motivation theory to help you to start understanding this employee. Be sure to fully explain and define all elements that you use in your new model of motivation. Finally, compose a short case to demonstrate how your motivation model can actually be applied.
- (TCO G) The Michigan and Ohio State studies represent seminal research on leadership theory. Both studies identified two basic forms of leader behaviors. What were the similarities in the findings from these two studies and what was the significance of the research?
- (TCO A, B) In order to meet organizational goals and objectives management must comprehend organizational behavior in relationship to the functions of management. List and describe the management process functions and describe how the five personality traits contribute to the management process.
- (TCO E, F) Neff Incorporated is a small business with 100 employees and 4 managers.
10. (TCO D) Define the concept of social loafing. Why does social loafing occur? Give an example of social loafing and a suggestion for how to prevent it.
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